FREQUENTLY ASKED QUESTIONS
(AND ANSWERS)!

Freeze-drying is a process that removes moisture from food while preserving its nutritional value, flavor, and texture. At Organic Dog, this method ensures that our treats and toppers retain their natural goodness without the need for artificial preservatives. The result is a lightweight, shelf-stable product that’s easy to store and serve, providing your pet with a fresh, nutrient-rich option that’s as close to nature as possible.

Yes, our meal toppers are an excellent solution for finicky eaters! Made with a variety of flavorful, organic ingredients like fresh fruits, veggies, seeds, herbs, eggs and Greek yogurt, our toppers add a burst of taste and nutrition to your pet’s meals. They can make even the most selective dogs excited about mealtime and encourage them to try new foods while providing essential vitamins and nutrients for their overall health.

For the best quality and freshness, we recommend using our freeze-dried products within 12 months of purchase. While they are designed to remain fresh and nutritious beyond this period when stored properly in a cool, dry place away from direct light and with the packaging tightly sealed, following the 12-month guideline ensures your pet enjoys optimal taste and benefits. Always check the product packaging for the exact best-by date.

Due to health and safety reasons, we don’t accept returns on pet treats. However, if you’re not completely satisfied with your purchase for any reason, please let us know. We’ll do our best to make it right and ensure you're happy with your experience.

Yes, our products are suitable for dogs with food allergies. We carefully select ingredients that are gentle on sensitive stomachs and free from common allergens like meat and grains. Our meat-free and often grain-free options, which are made from organic fruits, veggies, seeds, herbs, and Greek yogurt, provide a nutritious alternative for dogs with dietary restrictions. However, we always recommend consulting your veterinarian before introducing any new food to your dog’s diet.

At Organic Dog, we ensure the quality and safety of our products by using only human-grade, organic ingredients sourced from trusted suppliers. Our products are made in small batches so that we can maintain strict quality control, and we avoid artificial additives and preservatives. Each batch is carefully crafted with your pet’s health in mind, so you can trust that every treat and meal topper is safe, nutritious, and of the highest quality.

Our products are made with certified organic ingredients, and we follow strict guidelines to ensure every product meets our high standards. While we aren't certified organic yet due to the high costs and the small size of our business, we plan to pursue certification in the future as we continue to grow.

Yes, at Organic Dog, we proudly support animal rescue organizations. Our mission extends beyond providing high-quality pet products; we are dedicated to improving the well-being of rescue pets and contributing to their care. We believe in giving back to the community and supporting the well-being of all pets, especially those in need. You can join us in this mission—please check out our 'Projects We Support' page to learn more and find out how you can get involved.

Yes, we offer eGift Cards! While you won't find them in our online store, you can purchase them through a dedicated page linked in the main navigation at the top of every page. Our eGift Cards come in various denominations and never expire, giving you the flexibility to use them whenever needed. They make the perfect gift for any dog lover!

Our products benefit your dog’s overall health and well-being by providing nutrient-rich, organic ingredients that support a balanced diet. The fresh fruits, veggies, seeds, and herbs in our meal toppers and all-natural treats offer essential vitamins and minerals, promoting healthy digestion, strong immune function, and vibrant energy levels. By avoiding artificial additives and preservatives, we ensure your dog enjoys pure, holistic nutrition, contributing to their long-term health and happiness.

Organic Dog products stand out because of our commitment to using only the finest organic, human-grade ingredients. Unlike many other brands, our freeze-dried dog food toppers and treats are meat-free and made with fresh fruits, veggies, seeds, herbs, and Greek yogurt. We prioritize your pet’s health by crafting small batches that are free from artificial additives and preservatives, ensuring a pure and nutritious experience with every bite.

Yes, our toppers are meat- and grain-free, made with wholesome ingredients like fresh fruits, veggies, seeds, herbs, and Greek yogurt. They’re not entirely plant-based, as they include Greek yogurt. All of our treats are grain-free, making them suitable for dogs with grain sensitivities. We offer grain-free cookies made from garbanzo beans, as well as grain-inclusive PB-Oat cookies. We focus on providing a balanced, nutritious diet tailored to meet the needs of your pet, whether they have specific dietary restrictions or simply enjoy delicious treats and toppers. For full details on ingredients and dietary suitability, please check the label or product listing.

To keep our freeze-dried products fresh and high-quality, store them in a cool, dry place away from direct sunlight. After opening, seal the bag tightly or transfer the contents to an airtight container, like an amber Mason jar, to maintain optimal freshness. Proper storage preserves natural flavors and nutrients, ensuring your pet enjoys the best experience with every serving.

Once opened, our freeze-dried products are best enjoyed within 30 days to ensure optimal freshness and flavor. To maintain quality, keep the packaging tightly sealed or transfer the contents to an airtight container, like an amber Mason jar. Proper storage helps preserve the natural nutrients and taste, ensuring your pet can continue to enjoy the product at its best.

Yes, all of our products are proudly made in the USA. We source our ingredients from trusted suppliers who share our commitment to quality and sustainability. Our ingredients are carefully selected to ensure they are organic, human-grade, and free from harmful chemicals or artificial additives. This ensures that every treat and topper we create is safe, healthy, and nutritious for your pet.

The recommended serving size for our dog meal toppers depends on your dog’s size and dietary needs. As a general guideline, we suggest starting with a small amount, such as a tablespoon for smaller dogs or two tablespoons for larger dogs and adjusting based on your pet’s preferences and nutritional requirements. Our toppers can be sprinkled on or mixed with regular dry dog food, or soaked in water or broth to reconstitute them, offering an instant burst of flavor. For specific recommendations, consult your veterinarian.